Shipping policy

We aim to deliver your Fragrance Touch quickly, reliably, and with care — from Germany to your door. 

Shipping Destinations

We currently ship to: 

• Germany
• European Union 

Shipping costs and options are calculated at checkout based on your delivery address. 

Shipping Costs & Delivery Times

Germany

• Free shipping on orders over 50€
• 5,90€ shipping fee for orders under 50€
• Delivery time: 2–4 business days
• Shipped with DHL (tracked)

European Union

• Free shipping on orders over 50€
• 8,90€ shipping fee for orders under 50€
• Delivery time: 3–8 business days Shipped with DHL (tracked)

Processing Time

Orders are processed within 1–2 business days. For orders placed before 14:00 (CET), we aim to ship the same day. Orders placed later will be shipped the next business day. You will receive a shipping confirmation with tracking information once your order is on its way.

Order Tracking

All orders are shipped with DHL and include tracking. Once your order has been dispatched, you’ll receive an email with a tracking link so you can follow your delivery at any time. 

Notes

Delivery times may vary slightly during high-demand periods or holidays.

Questions

If you have any questions, feel free to reach out via our Contact page.